Returns & Exchanges
At Owl, we want you to love your purchase, which is why we offer a 30-day hassle-free return window for all unused items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items with all original tags attached.
Ship It Back
Drop off your package at any authorized carrier location; we will notify you via email as soon as your return arrives at our warehouse.
Receive Your Refund
After our team inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing